On November 5, 2014 Ford Motor Company (Ford) announced the recall of certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed. The improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash. The potential number of units affected is estimated at 36,888.
If you or someone you know has been affected by this defect, we urge you to stop using your vehicle immediately. Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. I would urge you, however, to be proactive and contact Ford directly to find out if your vehicle is affected by this recall. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 14S25.
As a consumer, safety advocate, and trial lawyer, I am continually troubled by the fact that manufacturers and retailers continue to sell dangerous products. Manufacturers, in their zeal to get products on the market, often cut corners and overlook safety when designing and manufacturing products. Manufacturers have an obligation and opportunity to thoroughly assess product safety before the launch of a product. It should not take a person to get injured for a manufacturer to make a product safe.
The Quinn Law Group, LLC, is a preeminent personal injury law firm with offices conveniently located in Philadelphia, Pennsylvania, and Cherry Hill, New Jersey. If you or a loved one has been injured by a dangerous product or through the fault of another, please contact Sean E. Quinn for a free, no-obligation consultation. We are Your Voice. Your Advocate.