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Recall Alert: Goal Zero Battery Packs

On November 25, 2014, the United States Consumer Product Safety Commission, in cooperation with Goal Zero, announced the recall of Battery Packs Due to Fire Hazard.  The battery packs can overcharge, overheat, bulge, and melt the battery pack’s enclosure, posing a fire hazard and risk of property damage.  Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating.

One consumer reported becoming ill after breathing fumes from an overheated battery pack.  About 10,000 units have been sold in the U.S. and 110 in Canada at REI and other sporting goods stores nationwide and online at and from March 2010 through November 2013 for between $200 and $400.

This recall involves Goal Zero’s Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops, and other devices. The battery packs can be plugged into an A/C wall outlet, a 12 volt car charger, or an attachable solar panel for recharging.  The lithium-ion iron phosphate battery packs are silver and black.

Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with

  • S/N 11002 or
  • S/N 11102

are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

Consumers are urged to immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.  For more information contact Goal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online at and click on “Product Notifications” for more information.

As a consumer, safety advocate, and trial lawyer, I am continually troubled by the fact that manufacturers and retailers continue to sell dangerous products. Manufacturers, in their zeal to get products on the market, often cut corners and overlook safety when designing and manufacturing products. Manufacturers have an obligation and opportunity to thoroughly assess product safety before the launch of a product.  It should not take a person to get injured for a manufacturer to make a product safe.

The Quinn Law Group, LLC, is a preeminent personal injury law firm with offices conveniently located in Philadelphia, Pennsylvania, and Cherry Hill, New Jersey.  If you or a loved one has been injured by a dangerous product or through the fault of another, please contact Sean E. Quinn for a free, no-obligation consultation.  We are Your Voice.  Your Advocate.  Call us now at (215) 360-3666.